Privacy Policy

Privacy Policy

Introduction

Welcome to https://mercedes-active-ambient-lighting.dentrepair-talk.com! We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of information from users accessing our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://mercedes-active-ambient-lighting.dentrepair-talk.com.
  2. Mobile applications and software developed by us.
  3. Online services offered through our platform.
  4. Products sold or accessed through our digital channels.

Please note that this policy does not extend to third-party platforms, apps, or services that you may access through links on our site. These entities have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

This Privacy Policy guides your interactions with us when:

  1. You sign up and use our applications as an authorized user.
  2. You visit and navigate through our websites linked to this statement.
  3. You engage with our communications, including newsletters, emails, phone calls, or text messages/SMS.

Personal Data Collection

We collect various categories of personal data to enhance your experience and provide personalized services. The types of information we gather include:

  1. Account Information: Details related to your user account creation and management, such as usernames, passwords, and registration data.
  2. Payment Information: Data necessary for processing transactions, including cardholder names, payment amounts, and expiration dates.
  3. Financial Information: Records of purchases, transaction history, and financial details required for billing purposes.
  4. Purchase Information: Details about products or services you’ve bought, including quantities, purchase dates, and delivery addresses.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and mobile network information.
  6. Location Data: Information about your geographical location, obtained through GPS signals or other tracking technologies.
  7. Feedback and Reviews: Comments, suggestions, and reviews you provide to help us improve our products and services.
  8. Social Media Information: Publicly available data from social media platforms when you interact with us on these sites.
  9. Product Information: Details about the products you view, search for, or purchase on our e-commerce platform.

We collect this data through various means, including direct user input, tracking technologies (like cookies and pixel tags), analytics tools, and third-party service providers.

Cookies

Cookies are small text files stored on your device to enhance your browsing experience and provide valuable insights for us:

  1. Strictly Necessary Cookies: These ensure basic functions of our website, such as enabling secure log-ins or maintaining session data.
  2. Preference Cookies: Remembering user preferences, like language settings or display options, to personalize your experience.
  3. Analytics Cookies: Tracking anonymous usage statistics to understand how visitors engage with our site and improve its performance.

Users can manage non-essential cookies through our Cookie Manager, allowing you to control your tracking preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, unless required or permitted by law to keep it longer. Once the data is no longer needed, we delete or anonymize it to protect your privacy.

Security Measures

We implement robust security measures to safeguard your personal data:

  1. Encryption: We use encryption protocols to secure data in transit and at rest.
  2. Secure Third-Party Processing: Engaging reputable third-party service providers who adhere to strict data protection standards.
  3. Access Controls: Restricting access to personal data only to authorized personnel who require it to perform specific tasks.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services and applications do not knowingly collect or solicit personal data from this age group.

Your Rights

Depending on your location, you have various rights regarding your personal data:

  1. Access: The right to request access to and receive a copy of your collected information.
  2. Rectification: Requesting corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Asking us to delete or anonymize your data when it’s no longer needed.
  4. Restriction: Limiting the use or processing of your data in specific circumstances.
  5. Portability: Receiving your personal data in a structured, commonly used format and transferring it to another controller.
  6. Objection: Opposing the processing of your data for legitimate interests or direct marketing purposes.
  7. Non-Discrimination: The right not to be subjected to automated individual decision-making or profiling that significantly affects you.
  8. Appeals/Complaints: Submitting appeals or complaints to our privacy team regarding data handling practices.

For specific rights and exercise of these privileges, please contact our Data Privacy Officer using the details provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on our website with an updated revision date.

Contact Information

For any privacy-related inquiries, requests for data access or deletion, or general questions, please contact us:

We are dedicated to maintaining a transparent and secure environment for our users’ personal information.